The Triage Nurses are able to see and deal with most medical complaints (see list of some examples below) and have access to an ‘On-Call’ GP should they require it, they can either give you advice on the telephone, arrange to see you via an appointment, arrange for you to see a GP if unable to deal with your problem (if a GP is available) or arrange a Home Visit if appropriate.

The Triage Service is an enhanced service we provide, unlike other surgeries, to help our patients get ‘on the day’ advice; please note this is not an emergency service.

Our Triage Nurses can treat the following minor illnesses without you having to see a doctor:

• Back Pain
• Bites & Stings
• Boils
• Cold Sores
• Conjunctivitis
• Constipation
• Cough
• Croup
• Delayed Periods
• Diarrhoea & Vomiting
• Dizziness
• Earache
• Eczema
• Emergency Contraception
• Flu / Fever
• Fungal – Fungal Toe Nail
• Haemorrhoids
• Hay Fever
• Headache
• Head Injury
• Head Lice
• Heavy Periods
• Hyperventilation
• Impetigo
• Indigestion
• Infected Wound / Cellulitis
• Inflamed Penis in Young Children
• Ingrowing Toenail
• Intermenstrual Bleeding
• Insomnia
• Mastitis
• Minor Injuries
• Missed Pills
• Mouth Ulcers
• Neck Pain
• Nosebleeds
• Oral Thrush
• Piles
• Rashes
• Sinusitis
• Sore Throat
• Stye
• Sunburn
• Thread Worms
• Thrush
• UTI & Cystitis
• Vaginal Discharge
• Verruca’s
• Warts
• Sprains & Strains

If you are in need of urgent on the day clinical advice, please call the Reception Team on 01332 513283, they will add your details to the call-back list. A Clinician will then call you back at some point during the day, so please ensure you are available to take the call – due to the high volume of calls we may not be able to ring you more than once.