We are experiencing extraordinary demand in addition to the usual workload. One of our Partners is currently ill, so we are using locum GP’s to help with demand. Please bear with us if the Get Help for any Health Problem page is off at sporadic times. This is so that we can manage the volume of enquires and get back to people in a timely manner. Please don’t forget to visit the 111 website to see the most appropriate care path for your symptoms, be it self care, Pharmacist, or to ourselves.
If your problem is urgent for today, please continue to use the telephones (yes they are busy too, but keep trying) if the webform is down and we will endeavour to support you.
The guidance to Practice from NHS is to continue to total triage all patients and work on plans for gradual opening of forward booking and internet appointments. While we are still at level 3 in the Pandemic, the door will remain closed to free footfall and we will continue with the planning and gradual opening of forward booking.
Thank you for your patience and understanding.
Your Team at Mickleover Medical Centre